Your privacy is our priority. This g123 Privacy Policy clearly explains how we collect, use, store, and protect your personal information as a member of our online casino platform in Malaysia.
By using the g123 platform, you consent to the collection and use of your personal information as described in this Privacy Policy. If you do not agree, please discontinue your use of the g123 platform.
G123 protects your information to the same high security standards upheld by Malaysia's leading banks.
G123 (hereinafter referred to as "we", "g123", or "the platform") takes the protection of your personal data very seriously. This Privacy Policy is established in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA 2010) and sets out transparently how we manage the personal information you provide to us or that we collect when you use the g123 online casino platform.
This Privacy Policy applies to all information collected through g123.life, the g123 mobile app, and all communication channels between you and g123, including email, live chat, and WhatsApp. It covers all g123 services — from account registration and deposits via Touch 'n Go eWallet or DuitNow, to slots and live casino games, through to the VIP Rewards programme.
We recognise that your trust is our most valuable asset. g123 is therefore committed to never selling, renting, or disclosing your personal data to third parties for advertising purposes without your explicit consent.
Compliance Verification: This g123 Privacy Policy was last reviewed and updated on 1 January 2026 to ensure full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA 2010) and the latest international security standards.
G123 collects various types of personal information depending on the services you use. The following are the categories of information we collect:
| Data Category | Example Information | Purpose of Collection |
|---|---|---|
| Identity Information | Full name, date of birth, national identification number | Identity VerificationKYC |
| Contact Information | Email address, Malaysian phone number, residential address | CommunicationsOTP Verification |
| Financial Information | Bank account number, e-wallet number (Touch 'n Go, GrabPay, DuitNow) | DepositWithdrawal |
| Gaming Information | Betting history, games played, session duration, wins and losses | ServicesCompliance |
| Technical Information | IP address, device type, operating system, web browser, general location | SecurityAnalytics |
We only collect information that is strictly necessary to provide g123's services. We do not collect sensitive information such as biometric data, health records, or religious beliefs.
G123 collects your personal information through several channels:
G123 uses the personal information collected solely for the following legitimate purposes:
g123 will not use your data to build financial risk profiles, sell it to advertisers, or share it with any party for third-party advertising purposes without your explicit consent.
G123 does not sell or rent your personal data to any third party. However, we may share your information in the following limited circumstances, and only to the extent necessary:
All third parties working with g123 are required to comply with strict data protection standards and are not permitted to use your data for any purpose beyond what is specified in their agreement with g123.
G123 invests significantly in security infrastructure to protect your personal data from unauthorised access, loss, misuse, and disclosure. Key security measures we employ include:
While g123 takes all reasonable steps to protect your data, no system is 100% immune to cyber threats. We encourage you to play your part by keeping your g123 account password confidential and using a strong, unique password.
The g123 platform uses cookies and similar technologies such as web pixels and local storage to enhance your experience. Below are the types of cookies we use:
You can manage cookie usage through your web browser settings. However, disabling essential cookies may affect the functionality of the g123 platform and your gaming experience.
As a data subject under Malaysia's Personal Data Protection Act 2010, you have the following rights regarding your personal data held by g123:
G123 retains your personal data for as long as your account is active or as long as it is needed to provide services to you. Data retention periods are as follows:
Once the prescribed retention period has lapsed, your personal data will be securely deleted or anonymised in accordance with g123's internal procedures and industry best practices.
G123 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or service improvements. Material amendments will be communicated to you via:
Continued use of the g123 platform after an amendment takes effect constitutes acceptance of the updated Privacy Policy. We encourage you to review this page periodically to stay informed on how g123 protects your data.
This current version of g123's Privacy Policy takes effect from 1 January 2026 and supersedes all previous versions.
If you have any questions, concerns, or wish to exercise your rights under the PDPA 2010 regarding your personal data at g123, please contact our Data Protection Officer:
As a g123 member and data subject in Malaysia, you have the following data protection rights
You have the right to request a copy of all personal data g123 holds about you at any time. Requests will be processed within 30 working days and provided in a readable format.
If the personal data g123 holds about you is inaccurate or out of date, you have the right to request a correction. Contact the g123 support team or update your details directly in your account settings.
You may request the deletion of your personal data when it is no longer required for the original purpose of collection, subject to applicable Malaysian legal retention obligations.
You may object to the processing of your personal data for specific purposes such as direct marketing. Unsubscribe requests will be actioned immediately via the option in your email or within your g123 account settings.
You have the right to receive a copy of your personal data in a structured, machine-readable format (such as CSV or JSON) for the purpose of transferring it to another platform, where technically feasible.
While a correction or objection request is under review by g123, you may ask us to temporarily restrict processing of the relevant data until a decision is reached.
Six concrete steps g123 takes to keep your privacy protected at all times
The same 256-bit SSL technology used by Maybank and CIMB protects every bit of data transmitted between your device and g123's servers. No third party can intercept this communication.
Your personal information within g123's systems is accessible only to staff with specific authorisation and a legitimate business need. All access is logged and monitored.
G123 is fully compliant with Malaysia's Personal Data Protection Act 2010. We periodically seek legal counsel to ensure our privacy practices remain current and in line with all applicable requirements.
G123's security infrastructure is reviewed on a regular basis by accredited independent cybersecurity audit firms. Audit findings are used to continuously improve our data protection systems.
You have full control over promotional communications from g123. Unsubscribe from any email or notification category with a single click in your account settings — no questions asked.
G123 data is stored in ISO 27001-certified data centres with multi-layered physical protection, redundant backup storage, and disaster recovery plans that are tested on a regular basis.
The g123 platform is intended solely for entertainment purposes for individuals aged 21 and above in Malaysia. Your personal data is protected in accordance with the PDPA 2010. For privacy enquiries, contact privacy@g123.life. For Responsible Gaming support, call the Helpline at 1800-82-0066 (free, 24 hours).
G123 protects your personal data with 256-bit SSL encryption, PDPA 2010 compliance, and a transparent privacy policy. Register today and enjoy 500+ games with complete peace of mind — deposits from as low as RM 10 via Touch 'n Go or DuitNow.